At BWB, we believe leadership isn’t just about making decisions—it’s about understanding the work that drives our business, staying connected to our people, and always being open to learning.
So, when CEO Graham Sant and Apprentice Structural Technician Leyton Norris swapped roles for a day, it was more than just an experiment. It was an opportunity for Graham to revisit hands-on skills, see how apprenticeships have evolved, and for Leyton to experience the fast-paced world of leadership.
Back to the floor: Graham steps into Leyton’s world
The day started with Graham working alongside Leyton, gaining insight into an apprentice technician’s role. They joined a BWB Hows learning session, exploring key internal processes and their real-world impact. This gave Graham an appreciation for how procedures affect day-to-day operations, while Leyton better understood why they exist.
Next, Leyton walked Graham through his studies at Salford College, discussing coursework, time management, and his goal of becoming a Chartered Structural Engineer through a sponsored part-time degree.
Then came Revit training. Under Leyton’s guidance, Graham tackled general arrangement drawings, gridlines, 3D structures, and steel section libraries. The session highlighted how much training and mentorship shape early careers and reinforced BWB’s commitment to investing in future talent.
Leyton was impressed by Graham’s enthusiasm, saying:
“He was eager to learn and asked insightful questions. Throughout the afternoon, he explained everything he was working on in detail, making me realise just how much he has to juggle in a day.”
Leyton steps into Graham’s shoes
After lunch, it was Leyton’s turn to shadow the CEO. The afternoon moved fast, with Leyton experiencing business development, client negotiations, and strategic decision-making. He observed:
- Bid and market analysis—researching competitors and exploring strategic partnerships.
- Client engagement—witnessing bid confirmations, project planning, and high-level discussions.
- The importance of leadership—balancing priorities, managing crises, and motivating teams.
- The evolving role of communication—LinkedIn, media engagement, and industry visibility.
One of Leyton’s biggest takeaways was that leadership isn’t about being in charge—it’s about empowering others. Watching Graham seamlessly navigate meetings, decisions, and challenges, he saw the bigger picture of running a business.
Before wrapping up, Graham shared a look into engineering before CAD, bringing out old drafting tools and discussing the evolution of the industry. For Leyton, this reinforced how engineering continues to evolve, creating endless career opportunities.
A full-circle moment
For Graham, this wasn’t just about revisiting old skills—it was a reminder of his own journey.
Starting his career as a Youth Training Scheme (YTS) apprentice, he spent four days a week in an office, one day at college, and even attended night school. His first salary? £27.30 per week.
From there, he completed an HNC and an Honours Degree and became Chartered by 29. Today, he’s worked in 35 countries and leads BWB Consulting—but his foundation was built as an apprentice.
His key lessons?
- Respect your mentors—they shape your future.
- Be grateful for the support—success isn’t built alone.
- Salary isn’t everything at first—skills open doors.
- Always do your best—opportunities follow hard work.
Most importantly, he’s proud that BWB continues to support apprenticeships, just as he was supported.
More than just a job swap
This experience wasn’t just about changing roles—it was about:
- Bridging perspectives between leadership and apprentices.
- Celebrating the evolution of engineering and new skills shaping the industry.
- Reinforcing BWB’s people-first culture by valuing every role.
For Leyton, it was an insight into leadership. For Graham, it was a reminder of where it all began.
And for BWB, it reinforced why apprenticeships remain one of the best routes into engineering.
Find out more about our dedication to developing our people here.